Return Policy
Our standard return policy for most products is 30 days from the ship date, however Med Health many items featured on the website. The return policy for each product may vary. On the product page view the return tab for the return policy related to the product you wish to purchase.
Return Shipping Charges
Customer is responsible for returning or shipping the item to the company. If any product is found to be defective, Med Health will promptly exchange provided the customer notifies Med Health with 24 hrs after receiving the item.
Defective Items
All defective items must be confirmed defective with the factory, if found defective a replacement will be sent.
Return Requirements
• All returns must be in original factory packaging and undamaged
• All parts, including manuals and batteries, must be returned
• All packaging must be returned
• Manufacturer’s product packaging must be in reusable shape with no marking or stickers applied.
• Please send a detailed explanation about your return. Example: “Never used or Open” or “Defective Merchandise”
• Customer is responsible for return shipping
• Ensure your return at the cost of the product in the event your return is lost or damaged
• An RMA number is Required
• When returning your order please write on the outside of the return label your RMA number.
For any concern, please don’t hesitate to contact us:
Phone: +961 1 884825
Fax: +961 1 884825
Mobile: +961 3 626276
Mailing Address: Fanar, Bonjus Street, | Masaad Bldg., Block B-11 | Beirut, lebanon